+49 (0) 941 5848 4001 sales@ramgesoft.de

Web helpdesk

Main functions:

Automation of ticket management

Centralized knowledge management

Compliance with SLAs

Relational assignment of tickets to simplify project and task management

Native integration with Active Directory and LDAP

Measuring customer satisfaction

From 575, - €

30 days full functionality

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Inexpensive help desk ticket management and resource management software

WEB HELP DESK AT A GLANCE

Designed to simplify and streamline IT help desk processes from service request creation to resolution
Automates ticketing management with rule-based routing and escalation, real-time tracking, and alerts
Automated IT asset management for tracking and managing the lifecycle of hardware and software assets
Offers built-in knowledge base for self-resolution of issues, and automation of change management
Affordable pricing for IT technician logins-no additional cost for end user logins or managed IT assets

Contact

sales@ramgesoft.de

support@ramgesoft.de

Sales:
Tech:
Fax:
0049 - 941 - 58484001
0049 - 941 - 58484022
0049 - 941 - 58484039

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