Support / Service / Consulting

Telephone support

Smaller requests (up to about 10 minutes) Of course we are happy to answer. For more detailed inquiries, below we have compiled a number of well-functioning service hotlines and information sources from our manufacturer partners.

For complex tasks, please contact our sales department. Our consultants are happy to assist you in your projects.

Proof of Concept & License Planning

For all questions around uIn the right licensing our experts are at your disposal. We are happy to plan together with you a proof of Concept(POC), In order to achieve optimal results, we of course include your end customer (or your system house partner) in the planning.

Consulting & Service

For all questions and tasks in our specialist areas Monitoring, IT Security and Managed Service Providing our consultants are at your disposal. Please describe our project or requirements to our sales department. This email address is being protected from spambots. You need JavaScript enabled to view it.

information:

Solar wind in general:

https://support.solarwinds.com/Success_Center

https://thwack.solarwinds.com/welcome

DameWare:

https://www.wintotal.de/systemtools/dameware/dameware-support/

https://support.solarwinds.com/Success_Center/DameWare_Remote_Support_Mini_Remote_Control

https://www.dameware.com/de/features/mrc-drs-comparison

https://thwack.solarwinds.com/community/application-and-server_tht/dameware-drs

How to "Serve" Dameware Agents via GPO:

https://thwack.solarwinds.com/docs/DOC-171377

https://getadmx.com/?Category=MiniRC

devolution:

https://devolutions.net/Support

AT & T - AlienVault:

https://www.alienvault.com/support

Lansweeper:

https://www.lansweeper.com/kb/

https://www.lansweeper.com/forum/